Difficult Conversations: How to Discuss What Matters Most

By Douglas Stone, Bruce Patton, Sheila Heen

Format:Softcover

The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.

Business, Economics & Careers
250 pagesSoftcover
First published 2000-04

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