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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations―whether in the boardroom or at home.** A Wall Street Journal Bestseller **After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles―counterintuitive tactics and strategies―you too can use to become more persuasive in both your professional and personal life.Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a six-minute mastery technique that prepares them to work through any high-impact situation with confidence.--From publisher description.

A completely revised and updated edition of the blockbuster bestseller from the personal productivity guru. (Fast Company) Since it was first published almost fifteen years ago, David Allen's Getting Things Done has become one of the most influential business books of its era, and the ultimate book on personal organization. GTD is now shorthand for an entire way of approaching professional and personal tasks, and has spawned an entire culture of websites, organizational tools, seminars, and offshoots. Allen has rewritten the book from start to finish, tweaking his classic text with important perspectives on the new workplace, and adding material that will make the book fresh and relevant for years to come. This new edition of Getting Things Done will be welcomed not only by its hundreds of thousands of existing fans but also by a whole new generation eager to adopt its proven principles.

About the Book: When it comes to delivering a pitch, Oren Klaff has unparalleled credentials. Over the past 13 years, he has used his one of a kind method to raise more than $400 million and now, for the first time, he describes his formula to help you deliver a winning pitch in any business situation.Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, Pitch Anything will transform the way you position your ideas.According to Klaff, creating and presenting a great pitch isn't an art it's a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you'll remain in complete control of every stage of the pitch process.Pitch Anything introduces the exclusive STRONG method of pitching, which can be put to use immediately:Setting the FrameTelling the StoryRevealing the IntrigueOffering the PrizeNailing the HookpointGetting a DecisionOne truly great pitch can improve your career, make you a lot of money and even change your life. Success is dependent on the method you use, not how hard you try. "Better method, more money," Klaff says. "Much better method, much more money." Klaff is the best in the business because his method is much better than anyone else's. And now it's yours.Apply the tactics and strategies outlined in Pitch Anything to engage and persuade your audience and you'll have more funding and support than you ever thought possible.

"An inspiring an powerful success guide." ESSENCE Author and entrepreneur Dennis Kimbro combines bestseeling author Napolean Hilll's law of success with his own vast knowledge of business, contemporary affairs, and the vibrant culture of Black America to teach you the secrets to success used by scores of black Americans, including: Spike Lee, Jesse Jackson, Dr. Selma Burke, Oprah Winfrey, and many others. The result is inspiring, practical, clearly written, and totally workable. Use it to unlock the treasure you have always dreamed of--the treasure that at last is within your reach.

"A call to action that pulls together all of Sir Ken Robinson's key messages and philosophies, and that challenges and empowers readers to re-imagine our world, and our systems, for the better. Sir Ken Robinson changed the lives of millions of people. The embodiment of the prestigious TED conference, his TED Talks are watched an average of 17,000 times a day--a figure that Chris Anderson, Head of TED, says is the equivalent of selling out the Millennium Dome every night for fifteen consecutive years. A New York Times bestselling author, Sir Ken's books have been translated into twenty four languages. In his final years, Sir Ken was working on a book that would serve as his manifesto. This book was being written for both new and dedicated audiences alike as a coherent overview of the arguments that he dedicated his life to, and as a pivotal piece of literature for the education revolution he began. When Sir Ken received his cancer prognosis in August 2020 he asked his daughter and collaborator, Kate Robinson, to finish writing this manifesto and continue his work. At its core, Sir Ken's work is a love letter to human potential, it is a celebration of what we as a species are capable of doing, and of being, if we create the right conditions. It is a rallying cry to revolutionize our systems of education, and the ways in which we run our businesses and structure our social systems, so that they bring out the best in each and every person. Sir Ken often observed that what separates us from the rest of life on Earth is our power of imagination--the ability to bring to mind things that are not present to our senses. It is imagination that allows us to create the world in which we live, rather than just exist in it. It also gives us the power to recreate it"--

DRIVE POSITIVE BUSINESS RESULTS WITH THE POWER OF INSPIRATION The world of business is faster paced than it has ever been. Budgets are being slashed, competition is fierce, and the finance people are scrutinizing profitability and pointing fingers like never before. Pressure for results has never been greater. What is the key to leadership in this high-stakes game? In a word, INSPIRATION. Your employees are your number-one asset, and the quality of your relationship with them will spell the difference between success and failure. Written by leadership expert Jeremy Kingsley, Inspired People Produce Results reveals the secrets to leading in these times of great change. Kingsley explains the essential principles and skills for effective leadership in the twenty-first century: passion, purpose, loyalty, humility, patience, integrity, strong communication skills, establishing a safe working environment, and a commitment to giving personal attention to each team member. Inspiring your people is the key to unlocking your staff's potential. It's the ingredient that enables you to lead your team to unprecedented success. Your ability to inspire makes you more than a manager, it makes you a leader. Inspired People Produce Results helps you unlock incredible growth. Learn how to inspire people by: FOCUSING on the passion that people need to succeed EXAMINING the purpose and mindsets of great leaders DISCOVERING the principles that can change the culture of a company Fast-paced and enjoyable to read, this game-changing leadership guide focuses on a single, vital premise: your success as a leader hinges on your ability to inspire. Inspired People Produce Results provides the tools, the skills, and the inspiration you need to lead your people and your organization to greatness. "Jeremy Kingsley has chosen to focus on the most critical element often missing in companies--not instruction, but inspiration. He has laid out a practical framework to understand what makes for inspired teams and the critical role of leadership." -- MICKY PANT, CEO of Yum! Restaurants International "Now is the perfect time for leaders to understand the importance of inspiring their team. Jeremy Kingsley has given us a tool to help accomplish that with Inspired People Produce Results. This book captures essential principles that will help you to help your people reach their personal and professional goals." -- RICHARD L. FEDERICO, Chairman and Co-CEO, P.F. Chang's China Bistro, Inc. "Jeremy's thoughtful analysis and perspective on the important role of inspirational leaders is long overdue. This easy-to-read book is sure to provide you with valuable insights to drive engagement levels and ultimately greater results in your enterprise." -- DAVID A. BINKLEY, Senior Vice President Global Human Resources, Whirlpool Corporation "Leadership helps individuals find the meaning behind their professions beyond the financials, technologies, or the day-to-day process. Jeremy captures the key component in creating that meaning--inspiration--and then the building blocks necessary to make it a reality." -- JOHN A. MEYER, Co-chairman and CEO, Arise Virtual Solutions Inc.

The nationwide bestseller--fully updated for today's tough times and worldwide financial crises "Everyone does it." Everyone cheats. Cuts corners. Tells lies. Maybe it was different once. Not today. If you want to succeed in this economic climate, you simply have to make compromises. Right? Wrong. You can succeed at the highest levels, without sacrificing the principles that make life worth living. The proof? You're holding it. Jon M. Huntsman built a $12 billion company from scratch, the old-fashioned way: with integrity. There were short-term costs and difficult decisions. There were tough times. Times just like today. But ultimately, leading with integrity wasn't just personally right for Huntsman, it also proved to be the best business strategy. In Winners Never Cheat, Huntsman tells you how he did it, and how you can, too. This book is about remembering why you work, and why you were chosen to lead. It's about finding the bravery to act on what you know is right, no matter what you're up against. It's about winning. The right way. Think about the kind of person you want to do business with. Then, be that person--and use this book to get you there. Author royalties from this book go to the Huntsman Cancer Foundation "The way Jon conducts his business and lives his life will not only inspire you to be a better person, citizen, and entrepreneur, it also will give you hope that the good guys don't finish last." Glenn Beck "Jon Huntsman is a different breed. He believes business is a creative endeavor, similar to a theater production, wherein integrity must be the central character." Larry King, CNN "Jon Huntsman's own life and personal values lend credence to his words. He walks his ethical talk." Neil Cavuto, Fox News "This book could put me out of business. Nobody would be happier about it than me." Wayne Reaud, Trial Attorney.

A practical guide to realizing our potential amid the chaos of modern life and learning how to reconnect to ourselves, our work, and each other by focusing on the pursuit of excellence, by bestselling author and performance coach Brad Stulberg. "An absolutely beautiful book."--Steve Kerr, nine-time NBA Champion; Coach of the Golden State Warriors and Team USA Whether you are practicing guitar, pushing your limits at the gym, leading a team, honing a craft, studying medicine, or giving yourself the time and space to finally write that book, the pursuit of excellence is a big part of what makes life worth living--and it is for all of us. Unlike "pseudo-excellence," which is about hustle culture and hacks, genuine excellence is about challenging yourself in worthwhile endeavors, focusing on what matters most, and expressing the unique qualities that make you who you are. Too often, we get caught up in convenience and distraction to the detriment of our true potential. The good news is that we can set ourselves on a better path, one that includes more aliveness and resonance, more connection to self and others. Here, Stulberg finds convergence between modern science, age-old philosophy, and daily practice to explain that we are wired to strive for excellence--it is what we are here to do, core to our humanity. Yet our environment often works against us. The path he shares to reclaim excellence means learning about: Defining, living, and working in alignment with your values Cultivating focus and concentration The power of prioritizing consistency over intensity Building durable confidence The connection between mastery and mattering Developing the courage to care deeply Designing environments that support excellence Selecting goals based not just on what you want to achieve, but on who you want to become Overcoming the traps, pitfalls, and barriers to excellence including alienation, chasing a never-ending supply of dopamine, and addiction to external validation and the opinions of others Applying the principles and insights of excellence to one's organizations and communities At its core, excellence is a deeply-fulfilling process of becoming--the best performer, and person, you can be.

Lead-er-shift [verb]: The act of nimbly adapting one's leadership in the midst of rapid change. The term leadershift may be new to you, but the climate of change that demands it is not. As a leader, you already know that it takes more than staying the course to be successful. The key to not just surviving but to continual innovation, improvement, and influence is to learn how to leadershift. In the Leadershift Workbook, based on the bestselling book of the same name, author John C. Maxwell helps leaders make the changes the current fast-paced environment demands. He begins by helping leaders embrace seven principles to face every situation with flexibility and confidence: Continually learn, unlearn, and relearn Value yesterday, but live in today Rely on speed, but thrive on timing See the big picture as the picture keeps getting bigger Live in today, but think about tomorrow Move forward courageously in the midst of uncertainty Realize today's best will not meet tomorrow's challenges In each of the lessons in this workbook, John shares the critical shifts he has personally made over the course of his long and successful leadership career, including the Adaptive Shift from Plan A to Option A, the Production Shift from Ladder Climbing to Ladder Building, and the Influence Shift from Positional Authority to Moral Authority. These leadershifts will change the way you think, act, and ultimately lead so you can be proactive and successful in an ever-changing world. Designed for use with the Leadershift book (9780718098506).