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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations―whether in the boardroom or at home.** A Wall Street Journal Bestseller **After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles―counterintuitive tactics and strategies―you too can use to become more persuasive in both your professional and personal life.Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science.You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else.Cialdini’s Principles of Persuasion:Reciprocation Commitment and Consistency Social Proof Liking Authority Scarcity Unity, the newest principle for this editionUnderstanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence is a comprehensive guide to using these principles to move others in your direction.

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The Challenge:Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?The Study:For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great?The Standards:Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck.The Comparisons:The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good?Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't.The Findings:The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept: (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap.“Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.”Perhaps, but who can afford to ignore these findings?

MORE THAN 500,000 COPIES SOLD!Are your thoughts out of control--just like your life? Do you long to break free from the spiral of destructive thinking? Let God's truth become your battle plan to win the war in your mind!We've all tried to think our way out of bad habits and unhealthy thought patterns, only to find ourselves stuck with an out-of-control mind and off-track daily life. Pastor and New York Times bestselling author Craig Groeschel understands deeply this daily battle against self-doubt and negative thinking, and in this powerful new book he reveals the strategies he's discovered to change your mind and your life for the long-term.Drawing upon Scripture and the latest findings of brain science, Groeschel lays out practical strategies that will free you from the grip of harmful, destructive thinking and enable you to live the life of joy and peace that God intends you to live. Winning the War in Your Mind will help you: Learn how your brain works and see how to rewire it Identify the lies your enemy wants you to believe Recognize and short-circuit your mental triggers for destructive thinking See how prayer and praise will transform your mind Develop practices that allow God's thoughts to become your thoughtsGod has something better for your life than your old ways of thinking. It's time to change your mind so God can change your life.

Why Are Some People And Organizations More Inventive, Pioneering And Successful Than Others? And Why Are They Able To Repeat Their Success Again And Again? Because In Business It Doesn't Matter What You Do, It Matters Why You Do It. Steve Jobs, The Wright Brothers And Martin Luther King Have One Thing In Common: They Started With Why. This Book Is For Anyone Who Wants To Inspire Others, Or To Be Inspired. Based On The Most-watched Ted Talk Of All Time. 'one Of The Most Useful And Powerful Books I Have Read In Years' William Ury, Coauthor Of Getting To Yes 'this Book Is So Impactful, I Consider It Required Reading' Tony Robbins, Bestselling Author Of Awaken The Giant Within

Do you know what career you’re really meant to pursue? Can you identify the relationships you should really be investing in? Are you living your life to the fullest? Human Design is a mystical personality assessment that uses NASA data, astrology, and Eastern philosophy to generate mind-blowingly accurate insights into how you uniquely thrive at work, in love, and beyond.In How Do You Choose?, world-renowned Human Design coach and educator Erin Claire Jones offers a roadmap to using this cosmic system as a practical tool for transformation.Written as an easy-to-understand guide, Jones shares relatable stories from her own life, case studies from her work with thousands of clients, examples of how influential figures like Nelson Mandela, Taylor Swift, Beyoncé, Maya Angelou and more have used their Human Design gifts to change the world, actionable tips for immediate transformation, and more than a hundred journaling prompts.After reading, you will learn: The professional roles you’re designed to pursue The relationship dynamics that make you feel most seen Your most potent communication strategies with colleagues, family, and friends The gifts you bring to a team and how you can be most effective The way you are uniquely designed to make decisions of all kindsAlong the way, you will also become fluent in the language of Human Design as you dive into the fundamentals of Type, Strategy, and Authority, and discover how these elements can influence every decision you make.Whether you want to advance your career, motivate others to change, take creative risks, find deeper connections, build better habits, start a new chapter, or simply create more happiness in your life and relationships, How Do You Choose? offers you a resource to shift your mindset and unlock your full potential.

What is your one thing? The entrepreneur, thought leader, and best-selling author of Called to Create offers a refreshing invitation: stop trying to do it all so you can thrive in your unique, God-given work. “A compelling case for embracing our vocational limits and choosing to do our one thing well.”—Emily P. Freeman, Wall Street Journal best-selling author of The Next Right Thing   Imagine how different your life would be if you spent your time doing the very thing that brings you the greatest joy. It’s possible, but most people spend their days making incremental advances on numerous tasks, competent at many things but exceptional at none. That’s because for too long we’ve believed the lie that more activity, more jobs, and more responsibility equals greater effectiveness. In short, we are becoming a society of “jacks-and-jills-of-all-trades and masters of none.” But what if you could shift your focus from too many things to one? In this thought-provoking book, you’ll discover the exponential power of pursuing a singular craft. Through practical principles, Jordan Raynor provides straightforward steps for finding and thriving in your calling. He also highlights more than a dozen real-life examples of high-impact individuals who have chosen to focus on and excel in their unique gifting, including: • Chronicles of Narnia author C. S. Lewis • Enron whistle-blower Sherron Watkins • TV legend Mister Rogers • Dallas Mavericks CEO Cynthia Marshall • Reality TV star Chip Gaines • NFL Hall of Fame coach Tony Dungy • Biblical figures, a teacher, a pilot, a banker, and world-class entrepreneurs Too many of us are overwhelmed, overcommitted, and overstressed. This book offers a better way—the path to becoming a master of one!

The ultimate handbook for fostering and cultivating a strong team culture, from the New York Times bestselling author of The Culture Code and The Talent Code.“If you are a leader—or if you work with one—and want to understand how to build psychological safety, trust, and a sense of purpose for your team, then you need this book.”—Charles Duhigg, author of The Power of HabitONE OF THE BEST BOOKS OF THE YEAR: ForbesBuilding a team has never been harder than it is right now. How do you create connection and trust? How do you stay focused on your goals? In his years studying the ways successful groups work together, Daniel Coyle has spent time with elite teams around the world, observing the ways they support each other, manage conflict, and move toward a common goal. In The Culture Playbook, he distills everything he has learned into sixty concrete, actionable tips and exercises that will help your team build a cohesive, positive culture.   Great cultures, Coyle has found, are built on three essential skills: safety, vulnerability, and purpose. Within this framework, he shows us how we can better serve our teammates, ourselves, and our shared purpose, including:• scheduling regular team “tune-ups” to place an explicit spotlight on the team’s inner workings and create conversations that surface and improve team dynamics• creating spaces for remote coworkers to connect with their colleagues to foster a team spirit even across distances • holding an anxiety party to serve as a pressure-relief valve, as well as a platform for people to connect and solve problems together  With reflections, exercises, and practical tips that will prove invaluable to companies, athletes, and families alike, and replete with black-and-white illustrations, The Culture Playbook is an indispensable guide to ensuring that your team performs at its best.

Experience the joy, freedom, and fulfillment God wants for you by learning the key to making God-glorifying choices: the power of pre-decision. What if we actually have the ability to break free from the pitfalls of impulsive decisions and develop positive, godly habits What if becoming the person you want to be starts now, before you make a decision Craig Groeschel--author of Winning the War in Your Mind--will empower you to put into action seven life-defining pre-decisions that will help you overcome the daily temptations, distractions, and influences that constantly bombard us. Drawing on Scripture, story, and the latest research into human behavior, Think Ahead will help you: Understand the science behind your decision-making habits. Equip you with the tools to avoid sinful and damaging patterns. Overcome decision fatigue and debilitating fears. See how your small choices shape the kind of Christ-follower you become. Pastor Craig knows from personal experience and as a counselor to others what it's like to feel stuck or overwhelmed. Think Ahead is your playbook for defining and putting into action seven life-defining, God-glorifying I will statements that you can make today to prepare you for your big moments tomorrow.